Frequently Asked Questions
Please read our FAQ before sending us a message.
CBD is an acronym for Cannabidiol (Can-a-bid-i-ol), a prominent naturally occurring class of molecules called cannabinoids found in the plant genus Cannabis Sativa L. CBD comprises up to 40% of the plant and is one of over 60 plus compounds found in cannabis. Of these compounds, CBD and THC are usually present in the highest concentrations, and are therefore the most recognized and studied. CBD is a non- psychoactive component of the plant that possesses a wide range of benefits and does not cause a high, unlike THC. Our bodies are made up of an endocannabinoid system and use cannabinoids to maintain healthy cells.
The hemp in our product contains CBD which is a LEGAL cannabinoid from hemp. It contains tiny amounts (parts per billion) of THC that COULD show up in a drug screen. MR CBD cannot guarantee that you will or will not pass a drug screen due to the amount of variables. Our products contain less than .3% THC(.02% to be exact). Drug screens vary and some can be more sensitive than others. If you have to take a drug test, it is best to not use our product.
We always try to ship SAME DAY! Still it might take 3-5 days to get the product to you for customers in the USA.We always send a tracking number.If you are located not in USA it might take longer with customs
Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.
After ordering you will promptly receive an order confirmation via e-mail. After the order has been processed in our database, the package will leave our warehouse on the same day, or, at the latest, the following work day.
We strive to ensure our customers are satisfied with every purchase, although we understand that sometimes things happen. You can return most unopened, unused products within 30 days of receiving it.
Delayed / Lost Packages:
Over 99% of the time, our packages arrive on time with no delays. On occasion, a package will get lost in the mail, or arrive later than expected. Once we ship the item, your point of contact is the shipping courier. In most cases that is USPS. If you have any questions about your shipment, please contact USPS by calling 800-ASK-USPS and they are usually able to locate the package.
For flower orders, If you order using First Class Mail, please note there is no insurance and should the package be lost, we will not replace it.
We are not responsible for any package being stolen off your doorstep or mailbox.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Send us an email
We usually get back to requests the same business day.